Terms and Conditions for City Routes

These terms outline your rights and responsibilities while using Praxiluna’s city guide services in Malaysia. Please read carefully before accessing our content or communicating with our team.

January 16, 2026

Acceptance of Terms

By accessing, browsing, or using our services, you confirm you accept these Terms and Conditions and agree to comply fully. If you do not agree, you must not use our guides or contact features.

Key Definitions

To clarify your experience, here’s how we define important terms in these terms and conditions:

'Service' refers to the city guide content, downloadable materials, and related support offered through praxiluna.sbs.

'User' signifies anyone visiting or using our website, guides, or contact features, regardless of registration status.

'Content' includes all written guides, maps, images, and multimedia displayed or delivered through our platform.

'We,' 'our,' or 'us' refer to Praxiluna, its owners, team, and authorized representatives.

Service Use Guidelines

Only use guides for lawful travel planning and personal reference. Copying, reselling, or misleading sharing of our content is forbidden.

Eligibility

Our services are available to users in Malaysia complying with local laws. You must be of legal age to access city routes or submit information.

Minimum age applies as set by Malaysian law.

Your Responsibilities

Using our guides requires that you acknowledge and fulfill all user obligations listed here:

Provide only accurate, up-to-date personal information when contacting us.
Follow local laws, respect featured locations, and observe common courtesies.
Keep login details, if any, private and secure at all times.
Refrain from unauthorized distribution or modification of our city route content.

Prohibited Conduct

For everyone’s safety, please avoid the following activities:

Posting unlawful, harmful, or discriminatory content on the website or in submissions.
Using our platform for any fraudulent, harassing, or impersonation purposes.
Collecting personal details of others via the site for unwanted contact or sales.
Engaging in actions that could overload, disrupt, or compromise site security.
Reverse engineering, copying, or selling our maps or other proprietary content.

Intellectual Property Policy

All Praxiluna materials, including written guides, images, and unique route designs, are protected by copyrights or trademark law unless stated otherwise. You may use our content for personal travel planning only and may not reproduce, distribute, or commercialize it without prior consent.

User Contributions

Any input, suggestion, or feedback you provide may be used by us to improve our services at our discretion.

Your Contribution Rights

Do not submit third-party content or confidential information you do not own or have the right to share.

Your Privacy and Security

Your data is managed in compliance with Malaysia’s privacy laws. Full details are in our Privacy Policy.

See Privacy Policy

Disclaimer of Warranties

Services and information are provided 'as is', without warranty or promise about accuracy or completeness.

Notice on Info Accuracy

We do our best to keep routes current but cannot guarantee complete accuracy for all locations in real-time.

Limitation of Liability

We are not responsible for issues arising from use of guides, such as route closures, missed landmarks, or local disruptions.

Indemnification

You agree to indemnify us for damages resulting from breach of these terms, unlawful use, or misrepresentation regarding your use of the service.

Resolving Disputes

Let’s resolve issues together. By using our site, you acknowledge our process for dispute resolution below.

Arbitration

Most issues will be addressed through confidential arbitration based in Malaysia, unless restricted by law.

You may contact us with concerns before formal steps.

Online Dispute Resolution

For unresolved matters, you can contact Malaysian consumer authorities for additional help.

Consumer complaint submission

Severability

If a section of these terms is found invalid, the remainder still applies as permitted by law.

Complete Agreement

These Terms and our Privacy Policy form the agreement between you and Praxiluna regarding your usage.

Governing Law Statement

Terms are governed by the laws of Malaysia and any disputes will be resolved under Malaysian jurisdiction.

Termination

We may end access if terms are violated or misuse is suspected. You may discontinue use at any time.

Changes

We may update or change these terms. New rules apply once posted; it’s your responsibility to review updates.

Contact For Terms

For questions or requests, reach us as follows:

Email contact: content@praxiluna.sbs

Phone: +6013-206 9756

Address: Regus - Kuala Lumpur Bukit Bintang City Centre, Kuala Lumpur 55100 Malaysia

Effective Date: January 16, 2026

Version: 2.0